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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jon D

March 27, 2024

1  out of  5 rating by Jon D
"I've had state farm for 10yrs, I switch to Pam's office and my monthly bill, which was supposed to be the same, varied by as much as 100 each month. Twice I found out later that a vehicle I had insured with them had no coverage and this also includes my home insurance. I found a new company and switched everything over with no lapse of coverage. I find out a year later that they backdated my cancellation and now it shows I lapsed coverage for 1 week which is now affecting my quotes. Would not recommend!"
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Jody Killam

March 6, 2024

5  out of  5 rating by Jody Killam
"Super good people! Always looking out for not only my needs, but keeping $$ in my pocket!"
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Bob Norbie

February 9, 2024

5  out of  5 rating by Bob Norbie
"We’ve done insurance with Pam Hansen Alfred State Farm Insurance for 30 years because of trusted service that has cared for our needs over time. While we can only give Pam a maximum of 5 stars here, she and her staff provide 10 star service."
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Earl S.

January 27, 2024

5  out of  5 rating by Earl S.
"Jenette is always pleasingly professional and prompt in her responses and actions. Thanks!"
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Katie Brown

January 15, 2024

5  out of  5 rating by Katie Brown
"Made it super quick super easy to understand was a great experience. Love Pam and all she does!"
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Jonn Anderson

January 8, 2024

5  out of  5 rating by Jonn Anderson
"Excellent service as always. Jeanette Holingworth-Delcomte is the tops."
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wayne olson

December 23, 2023

5  out of  5 rating by wayne olson
"Been with Pam for many years. Staff always helpful. Recommend them."
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Keith Leathers

February 18, 2023

4  out of  5 rating by Keith Leathers
"Good insurance agency. Well established in Great Falls."
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Robert Mackey

November 21, 2022

5  out of  5 rating by Robert Mackey
"I had a great experience with Pam discussing insurance possibilities and going over the best options that would work for my situation and I expect that you will have the same experience if you're in the market for insurance definitely make sure that this State Farm location is on your list."
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Todd Seymanski

October 22, 2022

5  out of  5 rating by Todd Seymanski
"Been a customer for 32 years, great insurance and service"
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Martin McLean

October 20, 2022

5  out of  5 rating by Martin McLean
"Jenette was super helpful. Explained all policies and coverage. I would recommend visiting with her. The visit was personal and professional"
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John Jackson

June 14, 2022

5  out of  5 rating by John Jackson
"Wonderful folks, great to deal with local service."
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Beverly Tuttle

June 13, 2022

5  out of  5 rating by Beverly Tuttle
"Great service!"
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Todd Tage

May 16, 2022

5  out of  5 rating by Todd Tage
"Very professional and supremely affordable, check here before you buy insurance, it's worth your time."
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Scott Laird

February 5, 2022

5  out of  5 rating by Scott Laird
"Great team working with Pam. Excellent service and products!"
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Carrie Ann Elkin

February 2, 2022

5  out of  5 rating by Carrie Ann Elkin
"With State Farm, you will get the best customer service. I can always rely on quick response and friendly staff."
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Shannon Walker

January 13, 2022

5  out of  5 rating by Shannon Walker
"They were so to work with. Very friendly and was able to save me quite a bit of money!"
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August 15, 2021

5  out of  5 rating by pcklbear34
"Very knowledgeable and friendly staff"
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Robert Bannister

August 3, 2021

5  out of  5 rating by Robert Bannister
"Awesome place and awesome employees too"
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Gary Thorson

June 1, 2021

5  out of  5 rating by Gary Thorson
"Had a nice meeting with Pam she is very easy to talk to. She had an OK weekend of golfing"
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Jim Lobato

May 23, 2021

5  out of  5 rating by Jim Lobato
"Wonderful people."
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Tim Hickman

May 13, 2021

5  out of  5 rating by Tim Hickman
"Always friendly. Easy to deal with. Been a customer for over 25 years. That ought to tell you how much I put my trust in them!"
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Kent Butterfield

April 7, 2021

5  out of  5 rating by Kent Butterfield
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Timothy Toretto

March 24, 2021

5  out of  5 rating by Timothy Toretto
"Pam and her team are super awesome! She is very friendly, knowledgeable and I’m glad that we selected her for our insurance needs! Not all Statefarm agents are the same and she is definitely a notch above the rest! Thank you Pam!"
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Dirk Baker

March 12, 2021

5  out of  5 rating by Dirk Baker
"Pam and her staff are ALWAYS there to help you out regardless of the circumstances. I’m constantly impressed with how knowledgeable the entire staff is and can step in if your agent may not be available. I’d recommend them for all your insurance or financial needs."