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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Dan Alzheimer

Dan Alzheimer

October 4, 2024

5  out of  5
rating by Dan Alzheimer
"Owen is a treasure!! Bright friendly knowledgeable and very importantly available. I have always enjoyed my interactions with him on the phone and today had the opportunity to meet him in person. He’s the best!! You’re lucky to have him"
We responded:
"Thank you, Dan! That is such wonderful feedback. We are pretty fond of Owen ourselves, and are indeed happy he's here to help our policyholders!"
Profile photo of Brandandtoni None

Brandandtoni None

August 23, 2024

5  out of  5
rating by Brandandtoni None
"I have done business with Pam and associates for well over 20 years. They are always professional and on top of things, even though we’re now in Texas! I continue to use them. Highly recommend."
We responded:
"Thank you! We have loved every minute of those 20 years. Best of luck in Texas!"
Profile photo of Jon D

Jon D

March 27, 2024

1  out of  5
rating by Jon D
"I've had state farm for 10yrs, I switch to Pam's office and my monthly bill, which was supposed to be the same, varied by as much as 100 each month. Twice I found out later that a vehicle I had insured with them had no coverage and this also includes my home insurance. I found a new company and switched everything over with no lapse of coverage. I find out a year later that they backdated my cancellation and now it shows I lapsed coverage for 1 week which is now affecting my quotes. Would not recommend!"
We responded:
"Hello Jon. We're very sorry for any misunderstanding that may have occurred. If you'd like to reach out to us, we'd be more than happy to discuss this situation further."
Profile photo of Jody Killam

Jody Killam

March 6, 2024

5  out of  5
rating by Jody Killam
"Super good people! Always looking out for not only my needs, but keeping $$ in my pocket!"
We responded:
"We are thrilled to hear about your experience with us. Your kind words mean a lot to our team!"
Profile photo of Bob Norbie

Bob Norbie

February 9, 2024

5  out of  5
rating by Bob Norbie
"We’ve done insurance with Pam Hansen Alfred State Farm Insurance for 30 years because of trusted service that has cared for our needs over time. While we can only give Pam a maximum of 5 stars here, she and her staff provide 10 star service."
We responded:
"Bob, we are happy to have been able to help you and your family, and look foreword to another 30 years!"
Profile photo of Earl S.

Earl S.

January 27, 2024

5  out of  5
rating by Earl S.
"Jenette is always pleasingly professional and prompt in her responses and actions. Thanks!"
We responded:
"We’re really grateful and appreciate you taking the time to share your about experience with Jenette. She is very important to our agency, and we're lucky to have her!"
Profile photo of Katie Brown

Katie Brown

January 15, 2024

5  out of  5
rating by Katie Brown
"Made it super quick super easy to understand was a great experience. Love Pam and all she does!"
We responded:
"Katie, it was a pleasure to serve you and your husband. Thank you SO much! Pam"
Profile photo of Jonn Anderson

Jonn Anderson

January 8, 2024

5  out of  5
rating by Jonn Anderson
"Excellent service as always. Jeanette Holingworth-Delcomte is the tops."
We responded:
"Thank you Jonn, that is very kind of you! Jenette has been with us for over 20 years, so she has a wealth of knowledge!"
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wayne olson

December 23, 2023

5  out of  5
rating by wayne olson
"Been with Pam for many years. Staff always helpful. Recommend them."
We responded:
"Thank you for your confidence in us, Wayne. We appreciate it!"
Profile photo of Keith Leathers

Keith Leathers

February 18, 2023

4  out of  5
rating by Keith Leathers
"Good insurance agency. Well established in Great Falls."
We responded:
"Hello Keith, thank you for the review, we are grateful for your feedback!"
Profile photo of Robert Mackey

Robert Mackey

November 21, 2022

5  out of  5
rating by Robert Mackey
"I had a great experience with Pam discussing insurance possibilities and going over the best options that would work for my situation and I expect that you will have the same experience if you're in the market for insurance definitely make sure that this State Farm location is on your list."
We responded:
"Hello, thank you so much for sharing how your experience has been with our office! We appreciate your confidence in us!"
Profile photo of Todd Seymanski

Todd Seymanski

October 22, 2022

5  out of  5
rating by Todd Seymanski
"Been a customer for 32 years, great insurance and service"
We responded:
"We appreciate your business and your feedback, we've enjoyed helping you for those 32 years and look forward to continuing to do so!"
Profile photo of Martin McLean

Martin McLean

October 20, 2022

5  out of  5
rating by Martin McLean
"Jenette was super helpful. Explained all policies and coverage. I would recommend visiting with her. The visit was personal and professional"
We responded:
"Hello Martin, thank you for your feedback! Jenette has been with us for quite a while, so she has quite a lot of knowledge. We're so glad to hear meeting with her was helpful!"
Profile photo of John Jackson

John Jackson

June 14, 2022

5  out of  5
rating by John Jackson
"Wonderful folks, great to deal with local service."
We responded:
"John, thank you so much for your feedback! It is a privilege to serve our community, and enjoy when our great customers, like yourself, stop in! Come back and see us anytime!"
Profile photo of Beverly Tuttle

Beverly Tuttle

June 13, 2022

5  out of  5
rating by Beverly Tuttle
"Great service!"
We responded:
"Bev, we always appreciate you, and your feedback means the world to us! Thank you for sharing!"
Profile photo of Todd Tage

Todd Tage

May 16, 2022

5  out of  5
rating by Todd Tage
"Very professional and supremely affordable, check here before you buy insurance, it's worth your time."
We responded:
"Todd, thank you so much for your incredibly kind feedback, we are grateful for you and your business!"
Profile photo of Scott Laird

Scott Laird

February 5, 2022

5  out of  5
rating by Scott Laird
"Great team working with Pam. Excellent service and products!"
We responded:
"Thank you, Scott! We think you're pretty great too!"
Profile photo of Carrie Ann Elkin

Carrie Ann Elkin

February 2, 2022

5  out of  5
rating by Carrie Ann Elkin
"With State Farm, you will get the best customer service. I can always rely on quick response and friendly staff."
We responded:
"Carrie Ann, thank you for taking the time to give us a review. We value your input and your business!"
Profile photo of Shannon Walker

Shannon Walker

January 13, 2022

5  out of  5
rating by Shannon Walker
"They were so to work with. Very friendly and was able to save me quite a bit of money!"
We responded:
"Thank you, Shannon, for your kind words. It’s a pleasure to take care of such fine people as yourself. You had many companies and many agencies to choose from and we appreciate you picking us!"
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pcklbear34

August 15, 2021

5  out of  5
rating by pcklbear34
"Very knowledgeable and friendly staff"
We responded:
"Thank you for your review! We always try to provide the best service possible, so thank you for your kind feedback!"
Profile photo of Robert Bannister

Robert Bannister

August 3, 2021

5  out of  5
rating by Robert Bannister
"Awesome place and awesome employees too"
We responded:
"Thank you, Bob!! This is the best compliment we could ever receive, we appreciate you!"
Profile photo of Gary Thorson

Gary Thorson

June 1, 2021

5  out of  5
rating by Gary Thorson
"Had a nice meeting with Pam she is very easy to talk to. She had an OK weekend of golfing"
We responded:
"Gary, thank you for your review! We're glad you had a nice appointment with Pam; she loves meeting with our customers! We're also glad she had an ok weekend golfing, it puts a little extra pep in her step."
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Jim Lobato

May 23, 2021

5  out of  5
rating by Jim Lobato
"Wonderful people."
We responded:
"Thank you, Jim! It means a lot that you feel that way. Thank you for letting us take care of you!"
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Tim Hickman

May 13, 2021

5  out of  5
rating by Tim Hickman
"Always friendly. Easy to deal with. Been a customer for over 25 years. That ought to tell you how much I put my trust in them!"
We responded:
"Tim, this is the best compliment we could have ever received! Thank you for your feedback, we appreciate you!"
Profile photo of Kent Butterfield

Kent Butterfield

April 7, 2021

5  out of  5
rating by Kent Butterfield
"Wonderful"
We responded:
"Kent, thank you for your feedback, we appreciate you!"